ProEx has named Karlos Reyes of Springfield as Physical Therapy Aide/Front Desk Specialist at its Springfield location.
In this role, Reyes’ responsibilities include assisting staff physical therapists with patients, providing customer service, overseeing the clinic schedule and handling phone calls. In addition, Reyes is fluent in Spanish and will act as translator for both the clinical and front desk staff. Prior to joining ProEx, Reyes was a Customer Service Manager at The Gap in Longmeadow, MA. He is currently pursuing a degree in Sociology. Originally from Brooklyn, New York, Reyes presently lives in Springfield. His personal interests include music of all genres, dancing and spending time with his family. “We’re pleased to welcome Karlos to the ProEx organization; his customer service skills and attention to detail is certain to be of great value within our people focused environment,” said Tina McDonald, PT, Clinical Manager of ProEx Physical Therapy-Springfield.